TY - JOUR U1 - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed) A1 - Baedeker, Carolin A1 - Piwowar, Julius A1 - Themann, Philipp A1 - Grinewitschus, Viktor A1 - Krisemendt, Benjamin A1 - Lepper, Katja A1 - Zimmer, Christina A1 - Geibler, Justus von T1 - Interactive design to encourage energy efficiency in offices : developing and testing a user-centered building management system based on a living lab approach N2 - Many technical solutions have been developed to enhance the energy efficiency in buildings. However, the actual effectiveness and sustainability of these solutions often do not correspond to expectations because of the missing perspective of design, user's real needs, and unconsidered negative side effects of their use (rebounds). With the aim to help address these challenges, this paper presents results of a longitudinal living lab study and proposes a user-centered building management system (UC-BMS) as a prototype for office buildings. Based on mixed methods, UC-BMS was co-developed, tested, and evaluated in Germany in up to six office buildings, 85 offices, and within two heating periods. The results demonstrate that such user-oriented approach can save up to 20% of energy while maintaining or even improving comfort and work productivity. The findings show three main areas of intervention and elements of UC-BMS: (1) How interactive design and feedback systems (e.g., air quality) can stimulate ventilation practices and energy efficiency in offices and (2) supporting heating system optimization e.g., by better understanding office behavior. (3) Finally, an office comfort survey was conducted to enable communication between facility management and office users and thus limiting complaints and adapting the heating system towards actual office user needs. T2 - Sustainability VL - 12 Y1 - 2020 UN - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bsz:wup4-opus-75738 U6 - https://dx.doi.org/10.3390/su12176956 DO - https://dx.doi.org/10.3390/su12176956 IS - 17 ER -