@article{Merten2004,
  author    = {Merten, Thomas},
  title     = {Be.st(es) Management : Abteilungsdenken {\"u}berwinden und Sustainable Excellence erreichen},
  journal   = {Unternehmen und Umwelt},
  volume    = {17},
  number    = {3-4},
  pages     = {6 -- 7},
  year      = {2004},
  language  = {de}
}