@techreport{ThomasIrrek2003,
  author    = {Thomas, Stefan and Irrek, Wolfgang},
  title     = {Energy efficiency programmes and services in the liberalised EU energy markets : good practice and supporting policy ; background document},
  institution = {Wuppertal Institut f{\"u}r Klima, Umwelt, Energie},
  address   = {Wuppertal},
  pages     = {96},
  year      = {2003},
  language  = {en}
}