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Accounting for the social dimension of sustainability : experiences from the biotechnology industry

  • Accounting for the social dimension of sustainability proves to be a challenge for corporate practitioners, due to its intangible, qualitative nature and lack of consensus on relevant criteria. We suggest a semi-quantitative approach based on stakeholder involvement to identify relevant aspects for a sector specific assessment of the social dimension. Our case study on biotechnology illustrates that the dialogue with internal and external stakeholders enabled the creation of a key performance indicator (KPI) set to account for social sustainability in the early design stages of biotechnological processes and product development. Indicators for eight aspects are identified for the social assessment: health and safety, quality of workingAccounting for the social dimension of sustainability proves to be a challenge for corporate practitioners, due to its intangible, qualitative nature and lack of consensus on relevant criteria. We suggest a semi-quantitative approach based on stakeholder involvement to identify relevant aspects for a sector specific assessment of the social dimension. Our case study on biotechnology illustrates that the dialogue with internal and external stakeholders enabled the creation of a key performance indicator (KPI) set to account for social sustainability in the early design stages of biotechnological processes and product development. Indicators for eight aspects are identified for the social assessment: health and safety, quality of working conditions, impact on employment, education and training, knowledge management, innovation potential, customer acceptance and societal product benefit, and social dialogue. We describe the integration of the KPI set in a software application, tailor made for practitioners of the sector, and highlight first user experiences.show moreshow less

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Document Type:Peer-Reviewed Article
Author:Justus von Geibler, Christa LiedtkeORCiDGND, Holger Wallbaum, Stephan Schaller
DOI (citable link):https://doi.org/10.1002/bse.540
Year of Publication:2006
Language:English
Source Title (English):Business strategy and the environment
Volume:15
Issue:5
First Page:334
Last Page:346
Divisions:Nachhaltiges Produzieren und Konsumieren
Dewey Decimal Classification:330 Wirtschaft