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Acceptance of mobile phone return programs : a case study based analysis

  • The need of recycling obsolete mobile phones has significantly increased with the worldwide propagation of mobile phones and their inherent rapid turnover. In this article, we examine the acceptance of mobile phone return programs by using the Technology Acceptance Model and multiple case studies. Our findings can provide valuable recommendations for the setup of future mobile phone return programs.

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Metadaten
Document Type:Conference Object
Author:Britta Bookhagen, Julia Nordmann, Inger Dyrnes, Oliver Stengel, Nils-Holger Schmidt
Editor:Lorenz M. Hilty
Publisher:Univ. of Zurich
Place of Publication:Zurich
Year of Publication:2013
Language:English
Source Title (English):Proceedings of the First International Conference on Information and Communication Technologies for Sustainability : ETH Zurich, February 14-16, 2013
DOI:https://doi.org/10.3929/ethz-a-007337628
First Page:59
Last Page:64
Division:Nachhaltiges Produzieren und Konsumieren
Dewey Decimal Classification:300 Sozialwissenschaften