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Many technical solutions have been developed to enhance the energy efficiency in buildings. However, the actual effectiveness and sustainability of these solutions often do not correspond to expectations because of the missing perspective of design, user's real needs, and unconsidered negative side effects of their use (rebounds). With the aim to help address these challenges, this paper presents results of a longitudinal living lab study and proposes a user-centered building management system (UC-BMS) as a prototype for office buildings. Based on mixed methods, UC-BMS was co-developed, tested, and evaluated in Germany in up to six office buildings, 85 offices, and within two heating periods. The results demonstrate that such user-oriented approach can save up to 20% of energy while maintaining or even improving comfort and work productivity. The findings show three main areas of intervention and elements of UC-BMS: (1) How interactive design and feedback systems (e.g., air quality) can stimulate ventilation practices and energy efficiency in offices and (2) supporting heating system optimization e.g., by better understanding office behavior. (3) Finally, an office comfort survey was conducted to enable communication between facility management and office users and thus limiting complaints and adapting the heating system towards actual office user needs.
The "fuzzy front end" of innovation is argued to be crucial for the success and sustainability impact of a final product. Indeed, it is a promising area of focus in efforts to achieve the United Nations' 2015 Sustainable Development Goals (SDGs), which provide a globally accepted framework for sustainability. However, the usability of the 17 goals and the large number of sub-goals represent barriers to innovation practitioners. Moreover, this early innovation stage proves to be a challenge for corporate practitioners and innovators, largely due to the concept's intangible, qualitative nature and the lack of data. To help overcome these barriers, this article proposes a four-stage approach for structuring the innovation process using an online tool called the "SDG-Check", which help assess an innovator's sustainability orientation in the early phases of product and service development. It is a semi-quantitative tool to gather and combine assessments by experts involved in innovation processes with implications for the United Nations' SDGs. Furthermore, this article presents our first experiences in applying the SDG-Check based on three living lab innovation cases. The results indicate that the tools can support and inspire a dialogue with internal and external stakeholders with regards to sustainability considerations in the early design stages of product and service development.
Combined heat and power (CHP) production in buildings is one of the mitigation options available for achieving a considerable decrease in GHG emissions. Micro-CHP (mCHP) fuel cells are capable of cogenerating electricity and heat very efficiently on a decentralised basis. Although they offer clear environmental benefits and have the potential to create a systemic change in energy provision, the diffusion of mCHP fuel cells is rather slow. There are numerous potential drivers for the successful diffusion of fuel cell cogeneration units, but key economic actors are often unaware of them. This paper presents the results of a comprehensive analysis of barriers, drivers and business opportunities surrounding micro-CHP fuel-cell units (up to 5 kWel) in the German building market. Business opportunities have been identified based not only on quantitative data for drivers and barriers, but also on discussions with relevant stakeholders such as housing associations, which are key institutional demand-side actors. These business opportunities include fuel cell contracting as well as the development of a large lighthouse project to demonstrate the climate-neutral, efficient use of fuel cells in the residential building sector. The next step could involve the examination and development of more detailed options and business models. The approach and methods used in the survey may be applied on a larger scale and in other sectors.
The effectiveness of sustainable product and service innovations is often restricted by limited market acceptance or unexpected consumption patterns. The latter includes rebound effects, which occur when resources liberated by savings are used for further consumption. Recently emerging research from the Living Lab is striving to address and anticipate challenges in innovation design by integrating users in prototyping and field testing product and service innovations. The paper presents findings from a literature review on rebound effects and expert interviews identifying methods to monitor and measures to mitigate rebound effects in early innovation design via Living Lab research.
We find that monitoring and mitigating rebound effects in Living Lab research includes technological and behavioural triggers as well as socio-psychological and time use effects in addition to economic re-spending effects. The experts have confirmed that Living Labs contain the potential to observe complex demand systems of users within experimental designs, encompassing indirect rebound effects in terms of expenditure as well as time use. In this respect, Living Lab research can facilitate support for sustainable innovations, which aim to encourage changes in consumer behaviour, considering re-spending and time use effects simultaneously.
Businesses are under increasing pressure to improve the resource efficiency of their products and services. There is a need for practical tools that enable businesses to implement resource efficiency in their value chains. In this paper, a mixed-method approach for assessing the life-cycle-wide use of natural resources in products and services is applied in a case study on a coffee value chain of the company Mars Incorporated. Material inputs along the entire chain were assessed quantitatively using the Material Input Per unit of Service method, while a semi-quantitative Hot Spot Analysis was performed to identify environmental hot spots. This mixed-method approach has been implemented for the first time in practice to assess the value-chain-wide resource consumption and environmental impacts within a specific value chain of Mars Incorporated. The paper concludes that combining the methods provides better insights into the value chain than using just one of either of the methods alone. For the company, the approach has proven to be practicable because it identifies improvement options and their value-chain-wide resource efficiency potential.
Living Labs for Sustainable Development aim to integrate users and actors for the successful generation of low-resource innovations in production-consumption systems. This paper investigates potentials of and measures towards the realization of a German Living Lab infrastructure to support actor-integrated sustainability research and innovations in Germany. Information was primarily derived from extensive dialog with experts from the fields of innovation, sustainable development and the Living Lab community (operators, users, etc.), which was facilitated through interviews and workshops. A status quo analysis revealed that, generally, the sustainability and Living Lab communities are hardly intertwined. Twelve Living Labs that explicitly consider sustainability aspects were identified. The application fields "Living and Working", "Town, Region and Mobility", and “Retail and Gastronomy" were identified as particularly suitable for investigation in Living Labs and highly relevant in terms of resource efficiency. Based on the analyses of drivers and barriers and SWOT, keystones for the development of a research infrastructure for user integrated development of sustainable products and services were formulated. Suggested strategies and measures include targeted funding programs for actor-integrated, socio-technical research based on a Living Lab network, a communication campaign, and programs to foster networking and the inclusion of SMEs.
The limited data availability, transparency and harmonisation in environmental assessments of products are bottlenecks for improved environmental and sustainability governance. Despite the progressive developments of information and communication systems, reliable, accurate, up-to-date data for assessing the resource use of products and services is still lacking. Resource accounting systems often have limited scope on single companies, processes or products. This paper presents an approach for an automated bottom-up accounting system for measuring resource efficiency at product and service level. It is based on a global collaborative network of resource accounting nodes connected for the accounting of natural resources use for products and services. Using an Internet-based service-oriented architecture, relevant and timely data is passed from supplier to customer recursively through the whole value chain to produce an "ecoCost" for each product or service. This conceptual paper reflects first experiences from partners of the myEcoCost project funded by European Commission (www.myecocost.com).
Current production and consumption patterns remain unsustainable: Global economic growth reaches planetary boundaries and puts increasing pressure on the world's natural resources. Whereas most economic actors just react to environmental pressures, proactive market actors and other non-governmental organisations, e.g. greentec firms or fair trade organisations, turn them into market opportunities or even create standards or certification schemes as promising problem-solving market instruments in global value chains. However, how legitimate are standards and certification schemes developed by collaborating non-state actors for sustainability in global value chains? What are conditions for the success of those market-based governance mechanisms? This paper discusses the legitimacy and effectiveness of standard setting in the case of palm oil and focuses on the Roundtable of Sustainable Palm Oil (RSPO) as the first global standard setting initiative in this respect. Conditions for the success of sustainability standard setting in global value chains are identified based on the concept of non-state market-driven (NSMD) governance, based on literature review and expert interviews on standard setting. Results from the case study on RSPO highlight strengths and weaknesses of its standard setting process in the light of increasing market demand for palm oil.
The optimization of value chains is an important process to promote sustainable development, since value chains are closely linked to the satisfaction of human needs and combine different driving forces for environmental change. This article presents a methodological approach for the participatory development of value-chain wide sustainability indicator sets and their integration into a decision support tool in the specific case study of the chain "construction and refurbishment with wood". There are numerous indicator sets for sustainable development of forests and sustainable forestry available at different levels, ranging from local, regional and national to global scale assessments. Some efforts were also made to integrate later production stages of forest value chains (such as wood processing) in the assessment scope (e.g. for chain-of-custody certification). However, no indicator set has so far been available covering environmental, social and economic aspects for the entire value chain of building with timber. This gap was closed through applied sustainability research in the project "Holzwende 2020: Sustainable future markets for wood in the building sector".
Accounting for the social dimension of sustainability : experiences from the biotechnology industry
(2006)
Accounting for the social dimension of sustainability proves to be a challenge for corporate practitioners, due to its intangible, qualitative nature and lack of consensus on relevant criteria. We suggest a semi-quantitative approach based on stakeholder involvement to identify relevant aspects for a sector specific assessment of the social dimension. Our case study on biotechnology illustrates that the dialogue with internal and external stakeholders enabled the creation of a key performance indicator (KPI) set to account for social sustainability in the early design stages of biotechnological processes and product development. Indicators for eight aspects are identified for the social assessment: health and safety, quality of working conditions, impact on employment, education and training, knowledge management, innovation potential, customer acceptance and societal product benefit, and social dialogue. We describe the integration of the KPI set in a software application, tailor made for practitioners of the sector, and highlight first user experiences.