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Nachhaltigkeit in Banken und Versicherungen : aktuelle Entwicklungen und Zukunftsperspektiven
(2003)
The development of this paper was inspired by the increase in the number of different eco-label like quality assurance schemes established in the European Union in the past few years. These schemes are flooding the market and the researchers raise the question, is there enough credibility in these schemes? This piece of research is based on 58 eco-labeling like food schemes and dissects them into the building blocks of the different factors that makes a scheme credible and analyses the structure of these blocks as well as a literature survey on the perceptions of both the consumers and producers to these schemes. The sort of credibility structure that the building blocks of the schemes (ownership, stakeholder dialogue, traceability, transparency, etc.) have created was discussed and it was questioned if they meet the expectations of the consumers. The main findings of the research indicate that although small groups of consumers may be satisfied with a number of the different schemes, the majority of them fall short of providing a credible quality assurance scheme. Improvements were suggested such as involving a more diverse range of stakeholders and expanding the responsibility of processors and retailers. An alternative to the current form of labeling is also discussed.
Accounting for the social dimension of sustainability : experiences from the biotechnology industry
(2006)
Accounting for the social dimension of sustainability proves to be a challenge for corporate practitioners, due to its intangible, qualitative nature and lack of consensus on relevant criteria. We suggest a semi-quantitative approach based on stakeholder involvement to identify relevant aspects for a sector specific assessment of the social dimension. Our case study on biotechnology illustrates that the dialogue with internal and external stakeholders enabled the creation of a key performance indicator (KPI) set to account for social sustainability in the early design stages of biotechnological processes and product development. Indicators for eight aspects are identified for the social assessment: health and safety, quality of working conditions, impact on employment, education and training, knowledge management, innovation potential, customer acceptance and societal product benefit, and social dialogue. We describe the integration of the KPI set in a software application, tailor made for practitioners of the sector, and highlight first user experiences.